Terms of Service
Last Updated: October 15, 2026
Novellaen is operated by Hangzhou Qianhejin Technology Co., Ltd. These terms govern use of our website.
Website Access
Use the website lawfully. Fraud, unauthorized access, interference with security, and misuse of website materials are prohibited.
If you maintain an account, keep its details accurate and credentials confidential. Notify us of suspected unauthorized access.
Content and Availability
Website information and product availability may change. Website materials belong to their respective rights holders and may not be reused without permission or another lawful basis.
Purchases are subject to our Terms of Purchase. Personal information is handled under our Privacy Policy.
External Services
Third-party links and integrations may have separate terms and privacy practices. Review those terms when using their services.
Law and Updates
These terms are governed by the laws of the People’s Republic of China, subject to mandatory consumer protections and jurisdiction rules that apply to you.
Revisions will be published with an updated date and will apply prospectively.
Contact
Company: Hangzhou Qianhejin Technology Co., Ltd.
Email: service@novellaen.com
Telephone: +86 571 57892989
Address: Room 301-018, Building 9, No. 1390 Cangxing Street, Cangqian Subdistrict, Yuhang District, Hangzhou, Zhejiang Province, China