About Us


Last Updated: October 15, 2026

Welcome to Novellaen, where thoughtful design brings a little more enjoyment to everyday living.

We select products with an appreciation for practical details, appealing design, and everyday usefulness. Our aim is to help customers discover pieces that feel at home in their daily routines.

Novellaen is owned and operated by Hangzhou Qianhejin Technology Co., Ltd.

Our Approach

We believe a pleasant shopping experience begins with clear information. From browsing product details to receiving an order, we aim to make each step straightforward and easy to understand.

Our priorities include useful product descriptions, careful order handling, and accessible customer assistance.

Here to Help

Whether you need help choosing a product, checking a delivery, or arranging an eligible return, you can reach us using the details below.

Brand: Novellaen
Legal Company Name: Hangzhou Qianhejin Technology Co., Ltd.
Business Address: Room 301-018, Building 9, No. 1390 Cangxing Street, Cangqian Subdistrict, Yuhang District, Hangzhou, Zhejiang Province, China
Email: service@novellaen.com
Telephone: +86 571 57892989